• You may cancel your membership at any time through your account dashboard.
• Cancellations made before your next billing cycle will prevent future charges. No partial refunds are issued for the current month once billed.
• Access to exclusive member content will remain active until the end of the paid billing cycle.

2. Course Withdrawals

Standard Course Fee: $49/month per class

Students may withdraw from a course at any time. Refunds and billing adjustments depend on the timing of the withdrawal:

• Within 7 days of course enrollment: A full refund may be requested for the first month’s course fee.
• After 7 days: No refunds are issued for the current billing cycle, but students can cancel future billing.
• To stop recurring charges, students must withdraw from the course through their account before the next monthly billing date.
• Access to course materials and class participation ends at the end of the billing cycle in which withdrawal occurs.

3. Semester Courses (Flat Fee Courses)

Some semester-based courses may be offered at a flat rate (e.g., $399 for academic semesters, $549 for AP courses).

• Withdrawal within 7 days of course start date: Full refund.
• Withdrawal within 14 days: 50% refund.
• After 14 days: No refund.
• Refund requests must be submitted in writing to: [email protected]

4. Exceptional Circumstances

Students may petition for a refund outside the standard policy due to:

• Verified medical issues
• Family emergencies
• Enrollment errors

All petitions will be reviewed by the administrative team within 10 business days.

5. Instructor Cancellations

If a course is canceled by the instructor or by LightStars Academy due to low enrollment or unforeseen circumstances:

• A full refund for the current month or remaining balance will be issued.
• Students may choose to transfer to a different class if available.

Questions or Concerns?

Please reach out to our support team at [email protected] or visit our Help Center.