Privacy & Data Protection Policy
Safeguarding Your World: Privacy and Data Protection
We prioritize the privacy and security of our students, parents, instructors, and staff. This Privacy and Data Protection Policy explains how we collect, use, store, and protect personal information and ensures compliance with applicable laws and best practices.
Platform Users
This policy applies to all users of LightStars Academy’s platform, including students, parents/guardians, instructors, and staff. By using our services, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, date of birth, contact details, address, and other identifying details.
- Academic Information: Enrollment details, attendance records, grades, and course progress.
- Payment Information: Credit card or banking information for tuition payments (processed securely through third-party payment processors).
- Technical Information: IP address, browser type, device information, and usage data to improve platform functionality.
- Communication Records: Emails, messages, or other interactions with LightStars Academy staff.
How We Use Your Information
The information collected is used for the following purposes:
- Providing and managing educational services.
- Processing payments and managing accounts.
- Enhancing the functionality, security, and performance of our platform.
- Complying with legal obligations and ensuring regulatory compliance.
Data Sharing is Discouraged
We do not sell or rent personal information to third parties. However, we may share information under the following circumstances:
- With Service Providers: Third-party vendors (e.g., payment processors, IT support) who assist in delivering our services, under strict confidentiality agreements.
- Legal Compliance: When required to comply with applicable laws, regulations, or legal processes.
- Parental Access: For minor students, parents/guardians may access their child’s records as permitted by law.
- Emergency Situations: To protect the safety and security of our users or others, in cases of emergency.
Data Storage and Security
- Personal information is stored on secure servers with industry-standard encryption.
- Access to personal data is restricted to authorized personnel who require it to perform their job responsibilities.
- Regular audits, data backups, and security updates are conducted to protect against unauthorized access, data breaches, and cyber threats.
User Rights
Users have the following rights regarding their personal information:
- Access and Review: Request a copy of your personal data held by LightStars Academy.
- Correction: Update or correct inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
- Opt-Out: Choose not to receive non-essential communications.
To exercise these rights, please contact [email protected]
Cookies and Tracking
Our platform uses cookies and similar technologies to:
- Enhance user experience.
- Analyze platform usage.
- Improve platform functionality. You can manage cookie preferences through your browser settings.
Retention of Information
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Academic records may be retained for a longer period to meet regulatory or accreditation requirements.
Protecting Children’s Privacy
For users under the age of 18:
- Parental consent is required for account creation.
- LightStars Academy adheres to all applicable laws, including the Children’s Online Privacy Protection Act (COPPA), to safeguard minors’ data.
Policy Updates
This Privacy and Data Protection Policy may be updated periodically to reflect changes in laws, regulations, or our practices. Any significant changes will be communicated through the platform or via email.
Contact Information
For questions, concerns, or requests related to this policy, please contact:
Privacy Team
Email: [email protected]
Mailing Address: LightStars Academy, 18555 E Smoky Hill Rd., Box 461442, Centennial, CO 80046
By using LightStars Academy’s services, you acknowledge that you have read and understood this Privacy and Data Protection Policy and agree to its terms. Protecting your privacy and personal information is our priority.